Browsing the Store
Downloading Tracks
Payment
Unsigned Artists
01
How do I listen to sample clips?
02
How are my downloads delivered?
03
How do I access the free downloads?
04
What bitrate are tracks encoded at?
05
Why is there an extra 50 pence charge if I use a debit card?
06
How can I keep track of weekly new releases on Audiojelly?
07
Can I use gift vouchers on Audiojelly?
08
Are all of the tracks on Audiojelly DRM free?
09
How do I download multiple tracks at once?
10
How do I extract tracks from a zip file?
11
My downloads will not start.
12
A track has finished downloading but is incomplete.
13
Clicking the download button, streams the track in my browser rather than downloading.
14
The tracks I bought recently are not available to download.
15
What format should my tracks be in?
16
How do I monitor my sales?
17
How do I collect my royalties?
18
How much do I have to sell my tracks for?
19
What happens if I exceed my account limit?
20
What if I can't upload tracks myself?